Privacy Statement

Sauerlandstay attaches great importance to the protection of your personal data. In this privacy statement, we explain what data we process about you and why. We do everything we can to safeguard your privacy and therefore handle your personal data with care. We comply at all times with the applicable laws and regulations, including the General Data Protection Regulation.

As Sauerlandstay, we are responsible for the processing of your personal data. Would you like to know more after reading this statement? Please feel free to contact us at info@sauerlandstay.nl or call +49 176 407 697 16

Are you a Sauerlandstay customer?
In that case, we process your personal data so that we can contact you by telephone if you wish and/or contact you in writing (by email or post). We may also use your personal data in connection with carrying out an order placed by you or your organisation. We also use your data to tailor the information you see: for example, we may sometimes wish to send you a news update and would prefer not to address you as ‘Sir’ if you are a woman. We also like to send you a card on your birthday, which is why we ask for your date of birth, but you are, of course, under no obligation to share this with us.

For these purposes, we use the following data:

your first name and surname, your (business) address details, your telephone number(s), your email address, your gender, your date of birth. We retain your personal data for as long as it remains relevant to you or to us. Should you no longer be contactable via the details we have collected – for example, because you have changed employers – these details will eventually be deleted from our database. If you wish, the data can be stored in anonymised form immediately after the agreement has ended. Please send an email to ..

Do you visit our website?
If so, it is worth noting that we use cookies. In our cookie policy, you can read more about what cookies are, which cookies we use and for what purposes.

We also track general visitor data, including part of your computer’s IP address (anonymised), the time of your visit and data sent by your browser. We use this information to analyse visitor and click behaviour on our website via Google Analytics. You can find out exactly what information Google Analytics uses in our cookie policy. We use this information to continue improving our website and to ensure the best possible user experience.

In addition to the above data, we share IP addresses with a third party for processing. They filter out the personally identifiable IP addresses and share the company information from the remaining IP addresses with Vakantie Winterberg. Your personal data is therefore not stored. Furthermore, there are a number of forms and pop-ups on our website. Below you can see exactly what information we collect for each form:

Disclosure to third partiesWe never simply pass on your data to third parties. However, we do use external parties to carry out the various purposes described above. For example, we use a third party for:

Sending out newsletters and other mailings
Our (financial) administrationHosting supportOther parties to whom we provide data have always entered into a data processing agreement with us. This means we have made arrangements to guarantee the security of your data.

We will only share your data with other parties if we are legally obliged to do so. For example, if the police request (personal) data from us for an investigation. In such cases, we are obliged to cooperate and share this data. In addition, we may share data with third parties if you have given your consent to do so.

Your data is and remains yours
Would you like to know exactly what data we hold about you? Please feel free to request an overview from us. At your request, we can also amend, delete or transfer your personal data to someone else. Send your request to us, and we’ll take care of it.

Security
Naturally, we take great care of your (personal) data. We have put measures in place to prevent so-called ‘unlawful processing’. For example:

By requiring all persons who have access to your data on behalf of Vakantie Winterberg to maintain the confidentiality of that data. By implementing a username and password policy for all our systems. We make backups of personal data so that we can restore it in the event of physical or technical incidents. We regularly test and evaluate our measures.

As Sauerlandstay, we are responsible for the processing of your personal data. Would you like to know more after reading this privacy statement? Please feel free to contact us at info@sauerlandstay? or call +49 176 407 697 16