Answers to frequently asked questions about your stay at Sauerlandstay.
You can find the accommodations on our website. There you will find all the information about the various holiday homes. Once you have found a suitable property and clicked on “book”, you can make your reservation immediately.
You can easily check in online, wherever and whenever it suits you. It's quick, secure and hassle-free. In addition, you can be welcomed at the accommodation in person or via a secure key transfer, ensuring a smooth start to your stay.
Most accommodations include bed linen and towels, or these can be booked as an extra service. This varies per property. When booking through our partners, you will see exactly what is included and what is not. If you are unsure, please contact us and we will be happy to check for you.
If anything goes wrong during your stay, the Sauerlandstay team is available day and night for both landlords and guests. Whether it's minor malfunctions, questions during your stay or unexpected situations, Sauerlandstay always provides an immediate solution.
This varies depending on the specific property and is best checked via the booking platform or by contacting Sauerlandstay.
Do you have any questions? Please feel free to contact us! Our team is ready to help you.